Urology Clinic Floater: Administrative Assistant & Scheduling

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

University of California - Los Angeles Health is seeking an Administrative Assistant II floater for the Urology department. You will check patients in and out, collect co-pays, answer calls, schedule and confirm appointments, and assist with diagnostic tests and medical records.

You will prepare charts, file documents, route refill requests, and support disability forms. Expect travel to UCLA Urology clinics for coverage as needed.

Qualifications

• Demonstrated basic knowledge of physician office policies and procedures.
• Demonstrated computer skills including word-processing, use of spreadsheets and data entry.
• Ability to communicate with medical, nursing and administrative personnel, regulatory agencies and study sponsors.
• Skill and experience operating hospital-based computer systems.
• Clear and correct grammar in written memos and reports.
• Prioritizing assignments to meet deadlines.
• Diplomatic communication with patients, families and physicians.
• Knowledge of basic medical terminology.
• Familiarity with physician office billing procedures.
• Superior typing skills for correspondence and reports.
• Willingness to travel to department clinics as assigned.

Responsibilities

• Check patients in and out, collect co-payments when appropriate.
• Answer, screen and respond to patient phone calls; schedule and confirm clinic appointments.
• Assist patients with scheduling diagnostic tests and preparing charts for visits.
• File and process medical records requests; route medication refill requests.
• Assist with processing disability and return-to-work forms.
• Travel to UCLA Urology clinics throughout the community as needed for coverage.

Skills

Patient intake

Co-pay collection

Answering calls

Phone screening

Clinic scheduling

Chart preparation

Medical records processing

Filing and documentation

Typing speed

Office billing familiarity

Communication with staff

Multitasking

Travel to clinics

Tools

Word processing

Spreadsheets

Data entry

EMR systems

Job description

University of California - Los Angeles Health is seeking an Administrative Assistant II floater for the Urology department. You will check patients in and out, collect co-pays, answer calls, schedule and confirm appointments, and assist with diagnostic tests and medical records.

You will prepare charts, file documents, route refill requests, and support disability forms. Expect travel to UCLA Urology clinics for coverage as needed.