Patient Services Specialist — Access & Scheduling

Bon Secours Mercy Health; Richmond (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

Flexible spending accounts

Paid time off

Educational Assistance

Job summary

A healthcare organization in Richmond, Virginia is looking for a Patient Services Representative. The role involves processing patient referrals, scheduling appointments, and providing excellent customer service. Candidates should possess strong communication skills and ideally have some experience in healthcare. This is a full-time position with comprehensive benefits including medical insurance and paid time off.

Qualifications

• Experience in healthcare preferred but not required.
• Knowledge of medical terminology preferred but not required.

Responsibilities

• Serve as the main point of contact for patients.
• Process patient referrals and registrations accurately.
• Schedule appointments and explain financial options.

Skills

Communication skills

Customer service

Problem-solving

Basic computer skills

Typing skills (40 WPM)

Education

High School Degree or GED

Tools

Microsoft Office

Cadence

Connect care

Job description

A healthcare organization in Richmond, Virginia is looking for a Patient Services Representative. The role involves processing patient referrals, scheduling appointments, and providing excellent customer service. Candidates should possess strong communication skills and ideally have some experience in healthcare. This is a full-time position with comprehensive benefits including medical insurance and paid time off.