Urgent Care Front Desk & Patient Services Specialist

Bon Secours; Charlottesville (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

403(b) with employer contributions

Paid time off

Tuition assistance

Job summary

Bon Secours in Charlottesville seeks a Patient Services Representative for the Urgent Care Pantops location. You will serve as the main point of contact for patients and the community, register patients, verify demographics, collect insurance information, and update medical records accurately.

Responsibilities include scheduling appointments, transcribing orders, explaining financial options, and maintaining smooth patient flow.

Qualifications

• High School Diploma or GED required.
• Associates degree in Healthcare or related field preferred.
• Knowledge of medical billing procedures required.
• Prior medical office experience preferred.

Responsibilities

• Greet patients and the community with professional, courteous service.
• Process admission paperwork and basic insurance verification for billing accuracy.
• Answer calls in a friendly, helpful manner.
• Troubleshoot and resolve problems promptly to maintain patient flow.
• Coordinate bed placement needs and inform supervisor of issues.

Skills

Customer service

Communication skills

Interpersonal skills

Problem solving

Basic math

Basic computer skills

Education

High School diploma or GED

Associates degree in Healthcare

Tools

Medical office software

Job description

Bon Secours in Charlottesville seeks a Patient Services Representative for the Urgent Care Pantops location. You will serve as the main point of contact for patients and the community, register patients, verify demographics, collect insurance information, and update medical records accurately.

Responsibilities include scheduling appointments, transcribing orders, explaining financial options, and maintaining smooth patient flow.