Urgent Care Patient Services Specialist

Bon Secours Mercy Health; Easley (SC); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Referral bonuses

403(b) with employer contributions

Job summary

Bon Secours Mercy Health in Easley, SC is seeking a Patient Services Representative for our Urgent Care to be the main point of contact for patients and the community. You will handle patient referrals, registration, verify demographics, collect insurance information, and update medical records accurately.

Responsibilities include scheduling, transcribing orders, explaining financial options, and supporting patient flow.

Qualifications

• High School Degree or GED (required).
• Associates Degree in Healthcare or related field (preferred).
• Knowledge of medical billing procedures (required).
• Medical office software experience (required).
• Knowledge of medical terminology and basic knowledge of ICD-9 and CPT coding (preferred).
• Prior medical office experience (preferred).

Responsibilities

• Greet patients and the community with professional customer service.
• Process patient paperwork, verify demographics and basic insurance.
• Answer internal and external calls in a friendly manner.
• Troubleshoot and resolve problems promptly.
• Coordinate patient flow and bed placement needs.
• Other duties as assigned.

Skills

Customer service

Communication

Basic math

Education

High School Diploma or GED

Associate's Degree in Healthcare (preferred)

Tools

Medical office software

Medical billing procedures

ICD-9/CPT coding knowledge (preferred)

Job description

Bon Secours Mercy Health in Easley, SC is seeking a Patient Services Representative for our Urgent Care to be the main point of contact for patients and the community. You will handle patient referrals, registration, verify demographics, collect insurance information, and update medical records accurately.

Responsibilities include scheduling, transcribing orders, explaining financial options, and supporting patient flow.