Urgent Care Patient Services Specialist

Bon Secours; Boiling Springs (SC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Medical benefits

Paid time off

Tuition assistance

Job summary

Bon Secours is seeking a Patient Services Representative for Occupational Health – Urgent Care in Boiling Springs, SC. You will welcome patients, verify demographics, register referrals, collect insurance information, and update records to ensure accurate billing and smooth operations.

You will schedule appointments, transcribe orders, explain financial options, and support frontline staff in a fast-paced clinical setting, delivering compassionate service in line with our faith-based mission.

Qualifications

• High School Degree or GED required.
• Associates Degree in Healthcare or related field preferred.
• Experience with medical billing procedures required.
• Medical office software experience required.

Responsibilities

• Greet patients and community with professional courtesy and strong customer service.
• Process admission paperwork and basic insurance verification for accurate hospital billing.
• Answer internal and external calls in a friendly and helpful manner.
• Troubleshoot and resolve problems promptly.
• Inform Supervisor of any department or patient issues immediately and coordinate bed placement as needed.

Skills

Customer service

Communication

Problem solving

Basic math

Interpersonal skills

Education

High School Diploma or GED

Associates Degree in Healthcare or related field

Tools

Medical office software

Medical terminology

ICD-9/CPT knowledge

Job description

Bon Secours is seeking a Patient Services Representative for Occupational Health – Urgent Care in Boiling Springs, SC. You will welcome patients, verify demographics, register referrals, collect insurance information, and update records to ensure accurate billing and smooth operations.

You will schedule appointments, transcribe orders, explain financial options, and support frontline staff in a fast-paced clinical setting, delivering compassionate service in line with our faith-based mission.