Urgent Care Patient Services Associate

Covenant Health; Oregon (WI); On-site; USD 20,664 - 26,174; Full time

Job summary

Covenant Health is seeking a Patient Service Representative for the Urgent Care in Maryville. This full-time role handles front-desk duties, greets patients, collects information, and schedules visits to support efficient clinic operations.

The position emphasizes clear communication, teamwork with providers and staff, and adherence to policies and safety standards. Experience in medical offices or customer service is preferred.

Qualifications

• 1 year of customer facing or medical office experience preferred.
• Excellent communication skills are required.

Responsibilities

• Greet and assist visitors and patients at the clinic and direct them as needed.
• Schedule patient visits with providers following established procedures.
• Complete registration and collect demographic and insurance information.
• Obtain necessary authorizations for billing and medical treatment.
• Assist in managing medical records and file as requested.
• Collaborate with care team and participate in quality improvement initiatives.

Skills

Customer service

Medical office experience

Education

High School Diploma or GED

Job description

Covenant Health is seeking a Patient Service Representative for the Urgent Care in Maryville. This full-time role handles front-desk duties, greets patients, collects information, and schedules visits to support efficient clinic operations.

The position emphasizes clear communication, teamwork with providers and staff, and adherence to policies and safety standards. Experience in medical offices or customer service is preferred.