Urgent Care Patient Access Specialist (Part-Time)

University of Missouri Health Care; Jefferson City (MO); Presencial; USD 22.000 - 34.000; A tiempo parcial

Descripción de la vacante

MU Health Care is seeking a compassionate Patient Service Representative for our On-Site team in Jefferson City, MO. You will greet patients, manage check-in/out, answer calls, and handle scheduling while maintaining a clean, welcoming space and coordinating with care teams.

The role emphasizes patient-centered service, accurate information capture, and teamwork in a fast-paced urgent care setting, with weekend/holiday expectations and a supportive culture.

Formación

• Six months of frontline customer service and guest relations experience.

Responsabilidades

• Greet, escort, answer calls, and direct inquiries to the appropriate area.
• Maintain waiting room and reception area, ensuring a welcoming environment.
• Assist with patient check-in/out, scheduling, and basic medical record tasks.

Conocimientos

Customer service

Guest relations

Frontline experience

Educación

High school diploma

Herramientas

IDX/GE

PCS

Cerner

Descripción del empleo

MU Health Care is seeking a compassionate Patient Service Representative for our On-Site team in Jefferson City, MO. You will greet patients, manage check-in/out, answer calls, and handle scheduling while maintaining a clean, welcoming space and coordinating with care teams.

The role emphasizes patient-centered service, accurate information capture, and teamwork in a fast-paced urgent care setting, with weekend/holiday expectations and a supportive culture.