Urgent Care Office Manager & Medical Assistant Lead

QUICKmed; Ohio; On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

QuickMed Urgent Care in Fredericktown, OH is seeking an Office Manager to lead day-to-day administrative and front-office operations. You will supervise staff, coordinate scheduling, onboarding, and ensure a smooth patient flow while maintaining a welcoming clinic environment.

The role requires strong communication, organizational, and problem-solving skills, with experience in EMR/EHR systems and HIPAA compliance in a fast-paced healthcare setting.

Qualifications

• High school diploma or GED required.
• Minimum of 2 years of healthcare/medical office experience.
• Experience with EMR/EHR systems.
• Strong knowledge of medical office operations and patient service.

Responsibilities

• Oversee daily administrative and front-office operations of the urgent care center.
• Supervise, lead, coach, and support front-office staff.
• Develop and maintain staff schedules for coverage and efficiency.
• Assist with onboarding, orientation, and training of staff.
• Monitor attendance, punctuality, productivity, and performance.
• Ensure HIPAA and confidentiality compliance.
• Manage patient registration, check-in/out, scheduling, and flow.
• Collaborate with clinicians and nurses to maintain workflow.
• Oversee insurance verification, authorizations, and referrals.
• Assist with revenue-cycle and billing-related processes.
• Maintain inventory and ordering of supplies.
• Prepare for audits and ensure regulatory compliance.

Skills

Leadership

Communication

Organizational skills

Customer service

Problem-solving

HIPAA knowledge

Education

High school diploma or GED

Tools

EMR/EHR systems

Microsoft Office

Job description

QuickMed Urgent Care in Fredericktown, OH is seeking an Office Manager to lead day-to-day administrative and front-office operations. You will supervise staff, coordinate scheduling, onboarding, and ensure a smooth patient flow while maintaining a welcoming clinic environment.

The role requires strong communication, organizational, and problem-solving skills, with experience in EMR/EHR systems and HIPAA compliance in a fast-paced healthcare setting.