Urgent Care Medical Assistant: Triage & Front Desk

American Family Care; Madison (AL); Sur place; USD 22 000 - 30 000; Temps partiel

Résumé du poste

American Family Care is seeking a Part-Time Medical Assistant to balance clinical care with front-desk responsibilities at our urgent care centers. You will greet and triage patients, perform venipuncture and CLIA-waived tests, and support minor procedures while maintaining EMR accuracy and HIPAA compliance.

Responsibilities include insurance verification, patient registration, collecting co-pays, and educating patients on procedures and financial aspects.

Qualifications

• Completion of an accredited Medical Assistant program.
• Active national MA certification (CMA, RMA, CCMA, or equivalent) at hire.
• At least 1+ year of experience with insurance verification and patient registration.
• Active BLS certification required or obtained within onboarding period.
• EMR experience preferred (Experity).
• Comfort with payer portals (Waystar).
• Proven venipuncture and specimen collection skills.

Responsabilités

• Clinical Care: greet/triage patients, collect vitals/histories, venipuncture and CLIA-waived testing, assist with procedures, wound care, EKGs, nebulizer therapy.
• Insurance Verification & Front Desk: register patients, verify eligibility, determine financial responsibility, collect co-pays, reconcile logs, maintain EMR accuracy.
• Patient Service: educate patients on procedures and financial expectations, provide discharge instructions, de-escalate concerns with empathy.
• Team & Compliance: participate in daily huddles, maintain compliance logs, support infection-control and HIPAA standards.

Connaissances

Venipuncture

Patient registration

Insurance verification

HIPAA compliance

Customer service

Triage support

Formation

Accredited Medical Assistant program

National MA certification (CMA/RMA/CCMA)

BLS certification

Outils

Experity EMR

Waystar payer portal

Description du poste

American Family Care is seeking a Part-Time Medical Assistant to balance clinical care with front-desk responsibilities at our urgent care centers. You will greet and triage patients, perform venipuncture and CLIA-waived tests, and support minor procedures while maintaining EMR accuracy and HIPAA compliance.

Responsibilities include insurance verification, patient registration, collecting co-pays, and educating patients on procedures and financial aspects.