Urgent Care Medical Assistant — Patient Care & Admin

American Family Care; Knoxville (TN); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Growth opportunities

Team culture

Job summary

American Family Care (AFC) is seeking a Medical Assistant to join our fast-paced urgent care clinics. You will greet patients, triage, draw blood, and support front-desk functions including insurance verification and eligibility checks.

Responsibilities include venipuncture, basic testing, patient education, and maintaining EMR accuracy. This role requires teamwork, compassion, and adherence to HIPAA and infection-control standards.

Qualifications

• Completed accredited Medical Assistant program.
• Active national MA certification at hire.
• 1+ year experience with insurance verification and patient registration.
• Current BLS certification or ability to obtain before starting.

Responsibilities

• Greet and triage patients; collect vitals and histories.
• Perform venipuncture and CLIA-waived point-of-care tests.
• Register patients and verify insurance eligibility; collect co-pays.
• Educate patients on procedures and discharge instructions; ensure HIPAA compliance.

Skills

Clinical care

Patient service

Teamwork

Education

Medical Assistant program

Tools

EMR proficiency

Job description

American Family Care (AFC) is seeking a Medical Assistant to join our fast-paced urgent care clinics. You will greet patients, triage, draw blood, and support front-desk functions including insurance verification and eligibility checks.

Responsibilities include venipuncture, basic testing, patient education, and maintaining EMR accuracy. This role requires teamwork, compassion, and adherence to HIPAA and infection-control standards.