Urgent Care Front Desk Specialist (Part-Time)

Banner Health; Mesa (AZ); On-site; USD 2,066,000 - 2,893,000; Part time

Job summary

Banner Health Urgent Care in Mesa, AZ is seeking a Front Office Representative to be the first contact for patients and visitors. The role involves check-in/out, insurance verification, scheduling, and administrative support across multiple clinics in Zone 5. This part-time position includes two 12-hour shifts per week, with hours from 8 a.m.

to 9 p.m., requiring flexibility including weekends. You will work with a team of healthcare professionals to ensure a smooth patient experience, handle

Qualifications

• Ability to multitask between phone calls, schedules, and patient information.
• Strong front desk interpersonal skills and professionalism.
• Experience with medical office workflow and insurance basics preferred.

Responsibilities

• Greet and assist patients; check-in and check-out.
• Verify demographics and insurance information; collect co-pays.
• Schedule appointments and manage reminders; coordinate referrals.
• Answer phones, route calls, and handle daily paperwork and reports.

Skills

Multitasking

Phone etiquette

Customer service

Education

High school diploma or GED

Job description

Banner Health Urgent Care in Mesa, AZ is seeking a Front Office Representative to be the first contact for patients and visitors. The role involves check-in/out, insurance verification, scheduling, and administrative support across multiple clinics in Zone 5. This part-time position includes two 12-hour shifts per week, with hours from 8 a.m.

to 9 p.m., requiring flexibility including weekends. You will work with a team of healthcare professionals to ensure a smooth patient experience, handle