Urgent Care Front Desk Specialist – Growth & Perks

Wellnow; Harlem (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Parental leave

Continuing education opportunities

Medical benefits including vision and

401(k) plan with company match

Free urgent care visits for you and/or

Job summary

WellNow Urgent Care invites you to join a growing team focused on delivering care with efficiency and warmth. This front desk role greets and registers patients, answers and triages calls, takes payments, prints, scans and faxes reports, and supports other front desk duties as assigned.

Minimum education: High School Diploma or equivalent; Associates degree preferred. You should be able to handle high call volumes and demonstrate a commitment to exceed customer service expectations; travel up to

Qualifications

• High School Diploma or equivalent required.
• Associates degree preferred.
• Ability to manage high call volume.
• Desire to exceed customer service expectations.

Responsibilities

• Greets and registers patients.
• Answers and appropriately triages phone calls.
• Takes payments for visits.
• Printing, scanning, and faxing reports.
• Other front desk responsibilities as assigned.
• 0-25% Travel Requirements.

Skills

Customer service

Communication skills

Call handling

Multitasking

Education

High School Diploma

Associate degree preferred

Job description

WellNow Urgent Care invites you to join a growing team focused on delivering care with efficiency and warmth. This front desk role greets and registers patients, answers and triages calls, takes payments, prints, scans and faxes reports, and supports other front desk duties as assigned.

Minimum education: High School Diploma or equivalent; Associates degree preferred. You should be able to handle high call volumes and demonstrate a commitment to exceed customer service expectations; travel up to