Urgent Care Front Desk Specialist — Growth & Perks

Wellnow; Town of New Hartford (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Parental leave

Continuing education

Medical benefits

Vision coverage

FSA/HSA options

Prescription coverage

401(k) match

Free visits

Scrubs provided

Growth opportunities

Monthly bonus

Job summary

WellNow Urgent Care is seeking a friendly front desk associate to greet patients, register visitors, and handle payments at our New Hartford location. This role requires strong customer service, the ability to manage high call volumes, and a welcoming, professional demeanor.

We offer competitive salaries, parental leave, continuing education, medical benefits including vision coverage, a 401(k) with company match, scrubs, travel opportunities, and a monthly performance bonus as the practice

Qualifications

• High School Diploma or equivalent required.
• Associates degree preferred.
• Ability to manage high call volume.
• Desire to exceed customer service expectations.

Responsibilities

• Greets and registers patients.
• Answers and appropriately triages phone calls.
• Takes payments for visits.
• Printing, scanning, and faxing reports.
• Other front desk responsibilities as assigned.
• 0-25% Travel Requirements.

Skills

Customer service

Call handling

Front desk

Multitasking

Education

High School Diploma or equivalent

Associates degree preferred

Job description

WellNow Urgent Care is seeking a friendly front desk associate to greet patients, register visitors, and handle payments at our New Hartford location. This role requires strong customer service, the ability to manage high call volumes, and a welcoming, professional demeanor.

We offer competitive salaries, parental leave, continuing education, medical benefits including vision coverage, a 401(k) with company match, scrubs, travel opportunities, and a monthly performance bonus as the practice