Urgent Care Front Desk: Growth, Perks & Education

Wellnow; Glenmont (NY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Parental leave

Continuing education opportunities

Medical benefits (vision, FSA/HSA, Rx)

401(k) with company match

Free urgent care visits for you and/or

Immediate family

Scrubs provided

Promotional growth opportunities

Monthly bonus based on performance

Job summary

WellNow Urgent Care is seeking a front desk associate to greet and register patients, answer calls, and manage payments. The role requires handling high call volumes with professionalism and accuracy, while maintaining patient satisfaction.

Benefits include medical coverage, parental leave, continuing education, 401(k) with match, and opportunities for growth as our network expands, plus a monthly performance bonus.

Qualifications

• High School Diploma or equivalent required.
• Associates degree preferred.
• Ability to manage high call volume.
• Desire to exceed customer service expectations.

Responsibilities

• Greets and registers patients
• Answers and appropriately triages phone calls
• Takes payments for visits
• Printing, scanning, and faxing reports
• Other front desk responsibilities as assigned
• 0-25% Travel Requirements

Skills

Customer service

Phone triage

Cash handling

Call management

Education

High School Diploma or equivalent

Associates degree preferred

Job description

WellNow Urgent Care is seeking a front desk associate to greet and register patients, answer calls, and manage payments. The role requires handling high call volumes with professionalism and accuracy, while maintaining patient satisfaction.

Benefits include medical coverage, parental leave, continuing education, 401(k) with match, and opportunities for growth as our network expands, plus a monthly performance bonus.