Urgent Care Front Desk Coordinator | Growth & Benefits

Aspen Dental; Town of Cheektowaga (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Parental leave

Continuing education opportunities

Medical benefits, including vision

401(k) plan with a company match

Free urgent care visits for you and/or

Scrubs provided

Opportunities for promotional growth

Monthly bonus based on performance

Job summary

WellNow Urgent Care is hiring for a front desk associate to greet and register patients, answer calls, and handle payments in a fast-paced clinic environment. Travel up to 25% is noted, and scrubs are provided for a professional appearance.

You’ll join a team that emphasizes service, continuing education, and growth, with benefits that include medical coverage, a 401(k) match, parental leave, and a monthly bonus based on performance.

Qualifications

• High School Diploma or equivalent required.
• Associates degree preferred.
• Ability to manage high call volume.
• Desire to exceed customer service expectations.

Responsibilities

• Greets and registers patients.
• Answers and appropriately triages phone calls.
• Takes payments for visits.
• Printing, scanning, and faxing reports.
• Other front desk responsibilities as assigned.
• 0-25% Travel Requirements.

Skills

Call volume management

Customer service mindset

Education

High School Diploma or equivalent

Associates degree preferred

Job description

WellNow Urgent Care is hiring for a front desk associate to greet and register patients, answer calls, and handle payments in a fast-paced clinic environment. Travel up to 25% is noted, and scrubs are provided for a professional appearance.

You’ll join a team that emphasizes service, continuing education, and growth, with benefits that include medical coverage, a 401(k) match, parental leave, and a monthly bonus based on performance.