Front Desk Specialist - Growth, Benefits & Impact

7100 WellNow Urgent Care, P.C.; Town of Lancaster (NY); In loco; USD 19.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Parental leave

Continuing education opportunities

Medical benefits

Vision coverage

FSA/HSA options

Prescription drug coverage

401(k) with company match

Free urgent care visits for you and a4

Scrubs provided

Promotional growth

Monthly bonus based on performance

Descrizione del lavoro

WellNow Urgent Care is seeking a front desk professional to greet and register patients, triage phone calls, and process payments. This role supports daily operations and ensures a smooth patient experience in a busy urgent care environment.

Candidates should have a High School diploma or equivalent, with an Associates degree preferred, and a proven ability to manage high call volumes while delivering excellent customer service.

Competenze

• High School Diploma or equivalent required.
• Associates degree preferred.
• Ability to manage high call volume.
• Desire to exceed customer service expectations.

Mansioni

• Greets and registers patients
• Answers and appropriately triages phone calls
• Takes payments for visits
• Printing, scanning, and faxing reports
• Other front desk responsibilities as assigned

Conoscenze

Customer service

Communication

Call handling

Formazione

High School diploma or equivalent

Associates degree preferred

Descrizione del lavoro

WellNow Urgent Care is seeking a front desk professional to greet and register patients, triage phone calls, and process payments. This role supports daily operations and ensures a smooth patient experience in a busy urgent care environment.

Candidates should have a High School diploma or equivalent, with an Associates degree preferred, and a proven ability to manage high call volumes while delivering excellent customer service.