Urgent Care Front Desk Specialist | Growth & Perks

Wellnow; Latham (NY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Parental leave

Continuing education opportunities

Medical benefits, including vision, FS

401(k) with company match

Free urgent care visits for you and/or

Job summary

WellNow Urgent Care in New York is seeking a friendly, organized Front Desk Associate to greet patients, register them, triage calls, and handle payments. This role supports a fast-paced clinic and contributes to a positive patient experience.

The position offers a competitive hourly wage starting at $18, a comprehensive benefits package including medical, vision, FSA/HSA options, 401(k) with match, and opportunities for promotion as WellNow expands across markets, with travel up to 0-25%.

Qualifications

• High School Diploma or equivalent required.
• Associates degree preferred.
• Ability to manage high call volume.
• Desire to exceed customer service expectations.

Responsibilities

• Greets and registers patients
• Answers and appropriately triages phone calls
• Takes payments for visits
• Printing, scanning, and faxing reports
• Other front desk responsibilities as assigned
• 0-25% Travel Requirements

Education

High School Diploma or equivalent

Associate's degree preferred

Job description

WellNow Urgent Care in New York is seeking a friendly, organized Front Desk Associate to greet patients, register them, triage calls, and handle payments. This role supports a fast-paced clinic and contributes to a positive patient experience.

The position offers a competitive hourly wage starting at $18, a comprehensive benefits package including medical, vision, FSA/HSA options, 401(k) with match, and opportunities for promotion as WellNow expands across markets, with travel up to 0-25%.