Urgent Care Front Desk Pro (Per Diem)

Convenientmd-; Waterville (ME); On-site; USD 26,000 - 33,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

401k match

Job summary

ConvenientMD is seeking a Medical Receptionist (Per Diem) to greet patients, register them, and manage payments in a fast-paced urgent care setting. You will collaborate with clinicians and support staff to ensure smooth patient flow across multiple locations.

The role requires high school education or GED, strong communication, organizational skills, and proficiency with Microsoft Office. Competitive hourly pay and flexible shifts are offered to fit a per diem schedule.

Qualifications

• Education: High School Diploma or GED required.
• Proactive and confident communicator (written and verbal).
• Detail-oriented with excellent organizational skills.
• Compassionate, authentic, and patient-focused.
• Technically savvy: proficient with Microsoft Office Suite or related software.
• Effective communicator and cross-collaborator across the organization.
• Excellent team player with collaborative mindset.
• Driven and self-motivated; able to work independently.
• Strong analytical and problem-solving skills.
• Trustworthy with patient information and HIPAA compliance.

Responsibilities

• Engage with patients in a welcoming and professional manner, addressing inquiries and assisting in person and over the phone.
• Register patients and complete required forms with accurate information.
• Handle insurance and billing inquiries with clear information.
• Collect payments, co-pays, and charges following clinic policies.
• Coordinate with healthcare team to maintain smooth patient flow and clinic operations.
• Manage patient reservations and registration, including online and walk-ins.
• Assist in scheduling referrals for follow-up.
• Navigate multiple software systems per protocols.

Skills

Customer service

Communication

Organization

HIPAA compliance

MS Office

Cross collaboration

Team player

Motivation

Problem solving

Trustworthy

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

ConvenientMD is seeking a Medical Receptionist (Per Diem) to greet patients, register them, and manage payments in a fast-paced urgent care setting. You will collaborate with clinicians and support staff to ensure smooth patient flow across multiple locations.

The role requires high school education or GED, strong communication, organizational skills, and proficiency with Microsoft Office. Competitive hourly pay and flexible shifts are offered to fit a per diem schedule.