Urgent Care Front Desk & Patient Services Specialist

Piedmont Urgent Care by WellStreet; Grosse Pointe Farms (MI); Vor Ort; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision

Paid Time Off

401K with company match

Wellness program

Professional development

Zusammenfassung

Corewell Health Urgent Care is seeking a friendly Patient Service Representative who will be the first point of contact for patients, ensuring a welcoming, efficient front office and accurate documentation.

You will verify insurance, explain billing policies, collect payments, and support clinic operations while upholding HIPAA and CLIA guidelines.

This full-time role offers 12-hour shifts, competitive pay, benefits, and opportunities for growth within a patient-centered team.

Qualifikationen

• High school diploma or equivalent; Medical Administrative Assistant certificate a plus.
• 1+ year of experience in a medical office or healthcare setting.
• Strong communication, attention to detail, multitasking in busy environments.
• Proficient computer skills; EMR software experience, EPIC preferred.
• Able to work 12-hour shifts including some weekends and holidays.
• Team player with proactive, patient-focused service.

Aufgaben

• Greet and assist patients with a positive attitude.
• Maintain confidentiality and organize patient documents.
• Verify insurance benefits; explain payment policies.
• Collect and communicate patients' financial responsibility.
• Support practice manager, providers, and staff for smooth operations.
• Ensure HIPAA/OSHA compliance and proper documentation.
• Travel to other Corewell Health Urgent Care locations as needed.

Kenntnisse

Communication skills

Attention to detail

Multitasking

Ausbildung

High school diploma

Medical Administrative Assistant certificate

Tools

EPIC EMR

Jobbeschreibung

Corewell Health Urgent Care is seeking a friendly Patient Service Representative who will be the first point of contact for patients, ensuring a welcoming, efficient front office and accurate documentation.

You will verify insurance, explain billing policies, collect payments, and support clinic operations while upholding HIPAA and CLIA guidelines.

This full-time role offers 12-hour shifts, competitive pay, benefits, and opportunities for growth within a patient-centered team.