Urgent Care Clinical Operations Leader

WellStreet; Westlake (OH); On-site; USD 140,000 - 210,000; Full time

Job summary

WellStreet Urgent Care in Westlake, OH seeks an Area Clinical Operations Director (ACOD) experienced as NP/PA/MD to lead clinical care and supervise providers across centers. The ACOD reports to the CMO and RVPO, balancing clinical duties with administrative responsibilities.

The role emphasizes improving outcomes, patient experience, and efficiency while collaborating with senior leaders to meet regulatory and quality standards. On-site visits are required.

Qualifications

• MD, DO, PA-C, NP candidates will be considered.
• Current unrestricted license to practice medicine in the state of South Carolina
• Building and leading high-performance teams
• Exceptional communication skills.
• Performance management (annual performance, evaluations, coaching, mentoring, and progressive disciplinary actions)
• Verbal, written and presentation skills across varying professional levels (patients, providers, clinical staff, senior leadership)
• Managing competing priorities
• Building and maintaining cross-functional relationships
• Well organized, focus on accuracy, and attention to detail.
• Self-starter, able to work independently as well as with others.
• 5+ years of experience with WellStreet or equivalent urgent care or Emergency Medicine experience.

Responsibilities

• Lead and oversee clinical care and direct provider supervision at urgent care centers.
• Collaborate with CMO, RVP and ACODs, and senior operations leaders to ensure high quality care and patient experience.
• Maintain a roughly 50/50 split between clinical and administrative duties with onsite visits.
• Develop processes, policies, procedures and guidelines to assure quality of care.
• Monitor and improve clinical quality, coding and documentation.

Skills

MD/DO/PA-C/NP

Leadership

Communication

Performance management

Prioritization

Cross-functional

Detail-oriented

Self-starter

Urgent care exp

Job description

WellStreet Urgent Care in Westlake, OH seeks an Area Clinical Operations Director (ACOD) experienced as NP/PA/MD to lead clinical care and supervise providers across centers. The ACOD reports to the CMO and RVPO, balancing clinical duties with administrative responsibilities.

The role emphasizes improving outcomes, patient experience, and efficiency while collaborating with senior leaders to meet regulatory and quality standards. On-site visits are required.