Urgent Care Clinic Manager: Team Leader & Operations

Get Well Urgent Care Corporation; Taylor (MI); On-site; USD 55,000 - 90,000; Full time

Job summary

Get Well Urgent Care Corporation is seeking a Clinic Manager to lead a fast-paced urgent care clinic, develop team members, and ensure an exceptional patient experience. You will oversee daily operations, staffing, and patient flow while maintaining compliance and a positive clinic culture.

The role requires strong leadership, communication, and organizational skills, with a focus on coaching staff, improving processes, and delivering high-quality care in a busy environment.

Qualifications

• High school diploma or equivalent required.
• College degree preferred.
• Previous Medical Assistant and/or Front Desk experience preferred.
• Healthcare, urgent care, or medical office experience preferred.
• Previous supervisory or leadership experience preferred.
• Strong leadership, communication, organization, and problem-solving skills.
• Positive attitude with the ability to motivate and support a team.
• Ability to multitask and lead effectively in a fast-paced urgent care environment.

Responsibilities

• Lead and support Medical Assistants, Front Desk staff, and other clinic team members.
• Oversee daily clinic operations, staffing, patient flow, and clinic readiness.
• Manage employee schedules, call-offs, coverage needs, attendance, and timekeeping.
• Assist with interviewing, onboarding, training, and development of employees.
• Provide ongoing coaching, feedback, and support to help team members succeed.
• Ensure company policies, procedures, and operational standards are consistently followed.
• Maintain required clinic logs, checklists, safety standards, and compliance documentation.
• Oversee inventory, supply ordering, expiration checks, and appropriate use of supplies.
• Ensure the clinic remains clean, organized, properly stocked, and ready for patients.
• Communicate regularly with Operations, HR, providers, and other departments.
• Participate and lead company initiatives.

Skills

Leadership

Communication

Organization

Problem-solving

Multitasking

Education

High school diploma or equivalent

College degree preferred

Job description

Get Well Urgent Care Corporation is seeking a Clinic Manager to lead a fast-paced urgent care clinic, develop team members, and ensure an exceptional patient experience. You will oversee daily operations, staffing, and patient flow while maintaining compliance and a positive clinic culture.

The role requires strong leadership, communication, and organizational skills, with a focus on coaching staff, improving processes, and delivering high-quality care in a busy environment.