Urgent Care Center Manager

Team Member Services; USA; Vor Ort; USD 44.000 - 82.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Zusammenfassung

AdventHealth Lakeland is seeking a Center Manager to oversee day-to-day operations, personnel, equipment, and service delivery in a fast-paced medical center.

You will recruit and train staff, monitor attendance and budgets, ensure compliance, and uphold patient experience standards while coordinating with other departments.

The role requires strong communication, Excel/Outlook proficiency, and a commitment to quality care; benefits start from day one and include a robust 403(b) plan.

Qualifikationen

• Demonstrated ability to communicate in English effectively to carry out job requirements.
• Proficiency in basic math functions.
• Proficiency in Excel, Word and Outlook.
• Working knowledge of word processing, spreadsheet, and email software programs.
• Aptitude for strong organizational skills.
• Ability to work with people of various backgrounds.

Aufgaben

• Manages all center activities, including personnel, environmental control, assistance to physicians, equipment, and material control.
• Recruits, staffs, orients, trains, disciplines, and evaluates personnel in accordance with personnel policy and employee relations laws.
• Reviews employee time and attendance and monitors staffing, turnover, overtime, and absenteeism.
• Develops and implements the annual budget, overseeing fiscal operations, cost management, revenue generation, accounts payable, and daily financial practices.
• Coordinates operating activities with other departments as necessary to ensure smooth operations.
• Rounds with team members and patients to ensure patient experience standards are upheld.
• Maintains safe and efficient center operations by monitoring work orders and equipment safety, overseeing vendors, and recommending improvements.
• Ensures compliance with regulatory licensure and accrediting regulations. Monitors and controls department services through a Quality Assurance Program.
• Investigates and responds to complaints, taking effective corrective action and involving appropriate parties as necessary.
• Communicates with key corporate clients routinely to monitor customer satisfaction and attends networking events to identify business opportunities.
• Manages various aspects of Accounts Receivable, including updating staff on changes, monitoring claims, responding to correspondence requests, and ensuring timely submission of reports.

Kenntnisse

Communication

Math skills

MS Office

Organizational skills

People skills

Ausbildung

High School Grad or Equiv

Associate

Tools

Excel

Word

Outlook

Jobbeschreibung

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address and Location:

3637 Us Hwy 98 N
City: Lakeland
State: Florida
Postal Code: 33809

Job Description:

• Manages all center activities, including personnel, environmental control, assistance to physicians, equipment, and material control.
• Recruits, staffs, orients, trains, disciplines, and evaluates personnel in accordance with personnel policy and employee relations laws.
• Reviews employee time and attendance and monitors staffing, turnover, overtime, and absenteeism.
• Develops and implements the annual budget, overseeing fiscal operations, cost management, revenue generation, accounts payable, and daily financial practices.
• Coordinates operating activities with other departments as necessary to ensure smooth operations.
• Rounds with team members and patients to ensure patient experience standards are upheld.
• Maintains safe and efficient center operations by monitoring work orders and equipment safety, overseeing vendors, and recommending improvements.
• Ensures compliance with regulatory licensure and accrediting regulations. Monitors and controls department services through a Quality Assurance Program.
• Investigates and responds to complaints, taking effective corrective action and involving appropriate parties as necessary.
• Communicates with key corporate clients routinely to monitor customer satisfaction and attends networking events to identify business opportunities.
• Manages various aspects of Accounts Receivable, including updating staff on changes, monitoring claims, responding to correspondence requests, and ensuring timely submission of reports.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Demonstrated ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements [Required]
• Proficiency in the performance of basic math functions [Required]
• Proficiency in Excel, Word and Outlook [Required]
• Working knowledge of word processing, spreadsheet, and electronic mail software programs. [Required]
• Aptitude for strong organizational skills [Required]
• Ability to work with people of various backgrounds. [Required]

Education:

• High School Grad or Equiv [Required]
• Associate [Preferred]

Work Experience:

• Medical office management experience [Preferred]

Licenses and Certifications:

• Cardiopulmonary Resuscitation (CPR) [Required] OR Basic Life Support (BLS) [Required]
• Breath Alcohol Technician (BAT) [Preferred]

Physical Requirements:

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$44,033.60 - $81,931.20

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law.

Additional Resources:

Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse : https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.