Upsell-Driven CSR Lead Growth in Chicago

ScaleSolutions Inc; Chicago (IL); On-site; USD 52,000 - 87,000; Full time

Job summary

ScaleSolutions Inc in Chicago, IL is hiring a Customer Service Representative to lead upselling initiatives within a sales-marketing team. You will turn churned logos into win-back targets, write copy for ads, emails, and web pages, and discuss numbers with finance before pitching visions to prospects.

Applicants should have at least 1 year in the sales marketing space, strong public speaking skills, and familiarity with Chicago markets.

Qualifications

• Junior mastery of Upselling
• Junior fluency in De-escalation with CSAT reporting
• At least 1 year building expertise within the sales marketing space
• Proven Public Speaking results, ideally in Chicago, IL

Responsibilities

• Turn churned sales marketing logos into win-back targets with a plan
• Write copy for ads, emails, and web pages that converts sales marketing traffic
• Talk numbers with finance, then talk vision with prospects
• Tune the ad creative until the sales marketing cost-per-lead drops
• Translate Kustomer dashboards into stories the sales floor actually uses
• Hands-on ownership of social media calendars and community engagement
• Identify and pursue new business opportunities throughout IL

Skills

Upselling

De-escalation

Public Speaking

Job description

ScaleSolutions Inc in Chicago, IL is hiring a Customer Service Representative to lead upselling initiatives within a sales-marketing team. You will turn churned logos into win-back targets, write copy for ads, emails, and web pages, and discuss numbers with finance before pitching visions to prospects.

Applicants should have at least 1 year in the sales marketing space, strong public speaking skills, and familiarity with Chicago markets.