Customer Service Representative

ScaleSolutions Inc; Chicago (IL); In loco; USD 52.000 - 87.000; Tempo pieno

Descrizione del lavoro

ScaleSolutions Inc in Chicago, IL is hiring a Customer Service Representative to lead upselling initiatives within a sales-marketing team. You will turn churned logos into win-back targets, write copy for ads, emails, and web pages, and discuss numbers with finance before pitching visions to prospects.

Applicants should have at least 1 year in the sales marketing space, strong public speaking skills, and familiarity with Chicago markets.

Competenze

• Junior mastery of Upselling
• Junior fluency in De-escalation with CSAT reporting
• At least 1 year building expertise within the sales marketing space
• Proven Public Speaking results, ideally in Chicago, IL

Mansioni

• Turn churned sales marketing logos into win-back targets with a plan
• Write copy for ads, emails, and web pages that converts sales marketing traffic
• Talk numbers with finance, then talk vision with prospects
• Tune the ad creative until the sales marketing cost-per-lead drops
• Translate Kustomer dashboards into stories the sales floor actually uses
• Hands-on ownership of social media calendars and community engagement
• Identify and pursue new business opportunities throughout IL

Conoscenze

Upselling

De-escalation

Public Speaking

Descrizione del lavoro

ScaleSolutions Inc treats Upselling as a discipline, not a buzzword, and the Customer Service Representative we hire in Chicago should treat it the same way. You won't find a tighter fit if you've got 1 years, want $52,000 - $87,000, and crave a sales marketing team that lets you lead.

Key Responsibilities

• Turn churned sales marketing logos into win-back targets with a plan
• Write copy for ads, emails, and web pages that converts sales marketing traffic
• Talk numbers with finance, then talk vision with prospects
• Tune the ad creative until the sales marketing cost-per-lead drops
• Translate Kustomer dashboards into stories the sales floor actually uses
• Hands-on ownership of social media calendars and community engagement
• Identify and pursue new business opportunities throughout IL

What You'll Bring

• Junior mastery of Upselling, validated by people who'd hire you again
• Junior fluency in De-escalation, with CSAT Reporting on your roadmap
• At least 1 years building expertise within the sales marketing space
• Proven Public Speaking results, ideally seasoned in Chicago, IL

For over 1 years, ScaleSolutions Inc has built people-centered solutions that help teams in Chicago, IL get more done. At ScaleSolutions Inc feedback has a short half-life, delivered close to the moment it can still help.

You bring the Public Speaking; we bring $52,000 - $87,000, a mentor, a benefits package, and the freedom to grow on your terms in Chicago.

Our recruiters are reaching out to qualified Customer Service Representative applicants every day this month.

Apply online in minutes and join a team that values your Upselling.