Upscale Tavern Server: Wine & Guest Experience

Omni Hotels & resorts; Bedford (AL); On-site; USD 30,000 - 42,000; Full time

Job summary

Omni Bedford Springs Resort & Spa in Bedford, Alabama, is seeking a Server who embodies warmth and attentiveness to deliver seamless, personalized service at a fast-paced, upscale setting.

You will greet guests, describe menu items, upsell beverages, maintain station setup and cleanliness, and coordinate with the culinary team to meet dietary needs and special requests.

This role offers opportunities for growth within Omni Hotels & Resorts and rewards teamwork and hospitality excellence.

Qualifications

• Minimum 1 year of serving experience in high-volume or upscale hotel restaurants.
• Knowledge of wine, spirits and beer.
• Ability to work a variety of shifts, including weekends and holidays.
• Professional appearance and strong guest service orientation.
• Unexpired Food Handlers certification required.
• Ability to lift up to 50 lbs.

Responsibilities

• Greet and seat guests, anticipate needs, and respond to requests.
• Provide friendly, professional service and follow steps of service.
• Maintain menu familiarity and knowledge of beverage offerings.
• Set up and break down station; perform side-work.
• Handle ordering via MICROS and relay requests to kitchen.
• Upsell menu items and suggest wine pairings.
• Assist with phone coverage and guest seating as needed.
• Coordinate with culinary team on dietary needs and special requests.
• Report guest concerns to the Restaurant Manager.

Skills

Wine knowledge

Spirits knowledge

Beer knowledge

MICROS knowledge

Tools

MICROS system

Job description

Omni Bedford Springs Resort & Spa in Bedford, Alabama, is seeking a Server who embodies warmth and attentiveness to deliver seamless, personalized service at a fast-paced, upscale setting.

You will greet guests, describe menu items, upsell beverages, maintain station setup and cleanliness, and coordinate with the culinary team to meet dietary needs and special requests.

This role offers opportunities for growth within Omni Hotels & Resorts and rewards teamwork and hospitality excellence.