Upscale Server: Guest-First Service, Growth & Perks

Kona Grill - Eden Prairie; Eden Prairie (MN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) plan

Employee Dining Discounts

Paid Time Off

EAP

Commuter Benefits

Job summary

The One Group in Eden Prairie is seeking a professional Server to deliver exceptional hospitality in a high-volume, upscale dining environment. You will greet guests, guide them through the dining experience, and ensure flawless service from order to presentation.

You will pair menu recommendations with beverages, maintain station cleanliness, work with a collaborative team, and adapt to a fast-paced process while prioritizing guest satisfaction and seamless operations.

Qualifications

• Experience in a high-volume, upscale dining environment preferred.
• Strong knowledge of food, wine, and cocktails.
• Ability to multitask in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.
• Ability to stand, walk, and carry trays for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greet guests warmly and guide them through the dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders, entering them into the POS system.
• Deliver food and beverages promptly, ensuring proper presentation and accuracy.
• Monitor guest satisfaction, address concerns professionally and efficiently.
• Assist team members as needed to maintain a smooth and seamless service flow.
• Perform opening and closing side work as assigned by the management team.
• Maintain clean and organized service areas throughout the shift.
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return.

Skills

Serving experience

Food & wine knowledge

Multi-tasking

Communication

Physical stamina

Flexible schedule

Job description

The One Group in Eden Prairie is seeking a professional Server to deliver exceptional hospitality in a high-volume, upscale dining environment. You will greet guests, guide them through the dining experience, and ensure flawless service from order to presentation.

You will pair menu recommendations with beverages, maintain station cleanliness, work with a collaborative team, and adapt to a fast-paced process while prioritizing guest satisfaction and seamless operations.