Upscale Dining Server - Guest Experience & Perks

STK Charlotte; Charlotte (NC); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Group Life and Disability Insurance

Group Accident, Hospital Indemnity, &/

Traditional and Roth 401(k) Plan

Employee Dining Discounts

Career Development & Growth Opportunit

Job summary

The One Group in Charlotte is seeking a Server to deliver exceptional hospitality in a vibrant Vibe Dining setting. You will welcome guests, explain the menu, and ensure a memorable experience from entry to departure.

Coordinate with the team to take accurate orders, serve beverages with expertise, upsell specials, and maintain a spotless, organized station. You’ll stay on your feet for extended periods, work nights, weekends, and holidays while upholding a guest-first service standard.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment preferred.
• Strong knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.
• Ability to stand, walk, and carry trays for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greeting guests warmly and guide them through the Vibe Dining experience
• Provide detailed knowledge of the menu, specials, and beverage pairings
• Take accurate food and beverage orders, entering them into the POS system
• Deliver food and beverages promptly, ensuring proper presentation and accuracy
• Monitor guest satisfaction, address concerns professionally and efficiently
• Assist team members as needed to maintain a smooth and seamless service flow
• Perform opening and closing side work as assigned by the management team
• Maintain clean and organized service areas throughout the shift
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return

Skills

Guest service

Multi-tasking

Communication skills

Stand/walk/carry trays

Job description

The One Group in Charlotte is seeking a Server to deliver exceptional hospitality in a vibrant Vibe Dining setting. You will welcome guests, explain the menu, and ensure a memorable experience from entry to departure.

Coordinate with the team to take accurate orders, serve beverages with expertise, upsell specials, and maintain a spotless, organized station. You’ll stay on your feet for extended periods, work nights, weekends, and holidays while upholding a guest-first service standard.