Upscale Server: Guest-First Service & Growth

Benihana; San Francisco (CA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Dining discounts

Career development

Paid sick time

Paid Time Off

Employee Assistance Program

Commuter benefits

Onsite meals

Job summary

The One Group in San Francisco is looking for a Server to deliver exceptional service within our vibrant Vibe Dining concept. You will anticipate guest needs, offer menu knowledge, and ensure a memorable experience for every guest.

This role requires standing, walking, and carrying trays for extended periods, with availability for nights, weekends, and holidays. Join a dynamic team within a growing global brand and advance your hospitality career.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment is preferred.
• Strong knowledge of food, wine, and cocktails with a hospitality mindset.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.
• Ability to stand, walk, and carry trays for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greeting guests warmly and guiding them through the Vibe Dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders, entering them into the POS system.
• Deliver food and beverages promptly, ensuring proper presentation and accuracy.
• Monitor guest satisfaction, address concerns professionally and efficiently.
• Assist team members as needed to maintain a smooth and seamless service flow.
• Perform opening and closing side work as assigned by the management team.
• Maintain clean and organized service areas throughout the shift.
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return.

Skills

Guest service

Communication

Multitasking

Physical endurance

Job description

The One Group in San Francisco is looking for a Server to deliver exceptional service within our vibrant Vibe Dining concept. You will anticipate guest needs, offer menu knowledge, and ensure a memorable experience for every guest.

This role requires standing, walking, and carrying trays for extended periods, with availability for nights, weekends, and holidays. Join a dynamic team within a growing global brand and advance your hospitality career.