Upscale Server: Guest Experience & Growth

Benihana; New York (NY); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short Term Disability Insurance

Accident Insurance

Hospital Indemnity Insurance

Critical Illness & Cancer Insurance

Traditional and Roth 401(k)

Employee Dining Discounts/Onsite Meals

Career Development & Growth

Paid Sick Time

Paid Time Off

EAP

Commuter Benefits

Dependent Care Benefits

Job summary

The ONE GROUP is seeking an experienced Server to join our vibrant Vibe Dining concept in New York. You will deliver exceptional service, anticipate guest needs, and provide expert recommendations to ensure a memorable dining experience.

Responsibilities include guiding guests through the dining journey, mastering menu knowledge, processing orders in the POS, and maintaining guest satisfaction throughout shifts. This role requires nights, weekends, and holidays availability.

Qualifications

• Experience as a server in a high-volume, upscale dining environment.
• Knowledge of food, wine, and cocktails is preferred.
• Ability to multitask and work under pressure.
• Excellent communication and guest-first attitude.

Responsibilities

• Greet guests warmly and guide them through the Vibe Dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders and enter them into the POS.
• Deliver orders promptly with correct presentation.
• Monitor guest satisfaction and address concerns professionally.
• Assist team members to maintain smooth service flow.
• Perform opening and closing side work as assigned.
• Maintain clean and organized service areas.
• Process payments, issue receipts, and thank guests.

Skills

High-volume service

Guest-focused hospitality

Wine and beverage knowledge

Multitasking under pressure

Excellent communication

Job description

The ONE GROUP is seeking an experienced Server to join our vibrant Vibe Dining concept in New York. You will deliver exceptional service, anticipate guest needs, and provide expert recommendations to ensure a memorable dining experience.

Responsibilities include guiding guests through the dining journey, mastering menu knowledge, processing orders in the POS, and maintaining guest satisfaction throughout shifts. This role requires nights, weekends, and holidays availability.