Upscale Server & Guest Experience Specialist

Cooper's Hawk Winery

Jacksonville (FL)

On-site

USD 17,000 - 25,000

Full time

14 days+

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Benefits offered by this job

Dining discounts and wine perks

Monthly wine tastings for two

Medical, dental, vision, and telehealh

401k with company match

Paid time off and flexible schedules

Early pay access

Wellness and mental health support

Wine and culinary education

Career growth opportunities

Rewards program and referrals

Job summary

Cooper's Hawk Winery in Jacksonville, FL is seeking a friendly, capable Server who guides guests through food, wine, and our Wine Club with confidence and care. You will engage guests, upsell Wine Club benefits, and deliver personalized service in a warm, team-oriented setting with flexible schedules and growth opportunities.

Join a dynamic team committed to hospitality excellence, legal alcohol service, and memorable guest experiences.

Qualifications

At least 21 years of age and six months of server experience.
Experience in full service or upscale casual dining preferred.
Comfort speaking about food, wine, and our Wine Club program.
A passion for hospitality and working as part of a team.
Ability to multitask and stay calm in a fast-paced setting.
Ability to lift 40 pounds and work on your feet up to 10 hours.
Must be able to read, write, and understand English.
Flexible availability, including weekends and some holidays.

Responsibilities

Serve food and drinks with speed and care.
Know the menu, wine list, and steps of service.
Use the POS system and handle payments with accuracy.
Understand the benefits of Cooper’s Hawk Wine Club and its offerings.
Follow departmental checklists and standard operating procedures for opening, mid-shift, or closing.