Upscale Server: Guest Experience & Growth Path

STK Topanga; Los Angeles (CA); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Traditional and Roth 401(k) Plan

Dining Discounts/Complimentary Onsite

Career Development

EAP

Commuter and Dependent Care Benefits

Job summary

STK Topanga in Los Angeles is seeking a professional Server to deliver exceptional service in a high-energy, upscale dining environment. You will anticipate guests' needs, offer expert recommendations, and ensure a memorable experience with flawless attention to detail.

We value hospitality, clear communication, and the ability to multi-task in a fast-paced setting while maintaining guest satisfaction throughout shifts, evenings, weekends, and holidays.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment preferred.
• Strong knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.

Responsibilities

• Greeting guests warmly and guiding them through the Vibe Dining experience
• Provide detailed knowledge of the menu, specials, and beverage pairings
• Take accurate food and beverage orders, entering them into the POS system
• Deliver food and beverages promptly, ensuring proper presentation and accuracy
• Monitor guest satisfaction, address concerns professionally and efficiently
• Assist team members as needed to maintain a smooth and seamless service flow
• Perform opening and closing side work as assigned by the management team
• Maintain clean and organized service areas throughout the shift
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return

Skills

Customer service

Hospitality

Multi-tasking

Communication

Stand for long periods

Job description

STK Topanga in Los Angeles is seeking a professional Server to deliver exceptional service in a high-energy, upscale dining environment. You will anticipate guests' needs, offer expert recommendations, and ensure a memorable experience with flawless attention to detail.

We value hospitality, clear communication, and the ability to multi-task in a fast-paced setting while maintaining guest satisfaction throughout shifts, evenings, weekends, and holidays.