Upscale Server: Guest-First Service & Growth Path

Benihana - Houston II; Houston (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Dining discounts

Complimentary onsite meals

Career development opportunities

Paid time off

Employee Assistance Program (EAP)

Commuter benefits

Dependent care benefits

Paid Sick Time

Job summary

The ONE Group in Houston is seeking a Server to deliver exceptional service in a vibrant Vibe Dining environment. You will guide guests through the dining experience, upsell menu items, and ensure guests leave with a memorable impression.

Ideal candidates have prior high-volume dining experience, strong menu and beverage knowledge, excellent communication skills, and the ability to multi-task in a fast-paced setting.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment preferred
• Strong knowledge of food, wine, and cocktails with a passion for hospitality
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting
• Excellent communication skills and a guest-first attitude
• Ability to stand, walk, and carry trays for extended periods
• Availability to work nights, weekends, and holidays

Responsibilities

• Greeting guests warmly and guide them through the Vibe Dining experience
• Provide detailed knowledge of the menu, specials, and beverage pairings
• Take accurate food and beverage orders, entering them into the POS system
• Deliver food and beverages promptly, ensuring proper presentation and accuracy
• Monitor guest satisfaction, address concerns professionally and efficiently
• Assist team members as needed to maintain a smooth and seamless service flow
• Perform opening and closing side work as assigned by the management team
• Maintain clean and organized service areas throughout the shift
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return

Skills

Guest service

Food & beverage knowledge

Multi-tasking

Communication

Physical stamina

Availability

Job description

The ONE Group in Houston is seeking a Server to deliver exceptional service in a vibrant Vibe Dining environment. You will guide guests through the dining experience, upsell menu items, and ensure guests leave with a memorable impression.

Ideal candidates have prior high-volume dining experience, strong menu and beverage knowledge, excellent communication skills, and the ability to multi-task in a fast-paced setting.