Upscale Restaurant Supervisor - Lead Service & Team

The Davenport Grand Hotel; Spokane (WA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereav.

401K Match

Job summary

The Davenport Grand Hotel in Spokane, WA is seeking a dedicated Restaurant Supervisor to lead daily dining operations and support the Restaurant Manager with staff training and development. You will drive exceptional service, manage team performance, and uphold standards for guest satisfaction.

The ideal candidate brings hospitality experience, strong leadership, and a customer-focused mindset to a busy upscale setting. Flexibility to work nights, weekends, and holidays is essential.

Qualifications

• Bachelor's degree in Hospitality or related field preferred.
• Proven experience as a host, server, or cashier; supervisory experience preferred.
• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Knowledge of restaurant operations, including inventory management and cost control.
• Excellent problem solving skills & ability to multi-task.
• Prior cash handling & experience with MICROS POS system.
• TIPS, CPR & Serve Safe certification preferred.
• Understanding of food safety and hygiene practices.
• Proficient in MS Office and POS systems.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Assist the Restaurant Manager with training and development of staff.
• Oversee the daily operations of the restaurant and manage staff.
• Ensure excellent service delivery and guest satisfaction.
• Monitor food safety, hygiene, and inventory control.
• Handle cash and POS transactions accurately when needed.

Skills

Excellent communication

Leadership

Team management

Problem solving

Multi-tasking

Cash handling

MS Office

POS systems

Flexibility

Customer focus

Education

Bachelor's degree in Hospitality or related field

Tools

MICROS POS system

MS Office

Job description

The Davenport Grand Hotel in Spokane, WA is seeking a dedicated Restaurant Supervisor to lead daily dining operations and support the Restaurant Manager with staff training and development. You will drive exceptional service, manage team performance, and uphold standards for guest satisfaction.

The ideal candidate brings hospitality experience, strong leadership, and a customer-focused mindset to a busy upscale setting. Flexibility to work nights, weekends, and holidays is essential.