Upscale Hotel Restaurant Supervisor – Guest Experience Lead

Davidson Hospitality Group; Spokane (WA); Híbrido; USD 24.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Teledoc service

Descripción de la vacante

The Davenport Grand Hotel in Spokane, WA is seeking a passionate Restaurant Supervisor to assist the Restaurant Manager, oversee daily restaurant operations, and lead staff to deliver exceptional service.

The ideal candidate has hospitality experience, strong leadership, and a customer-focused approach; flexibility to work nights, weekends, holidays; MICROS POS experience is a plus; compensation includes benefits.

Formación

• Bachelor's degree in Hospitality or related field preferred.
• Experience as host/server/cashier; supervisory experience preferred.
• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Knowledge of restaurant operations, including inventory and cost control.
• Cash handling experience.
• TIPS, CPR & Serve Safe certification preferred.
• Understanding of food safety and hygiene practices.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsabilidades

• Assist Restaurant Manager with staff training and development.
• Oversee daily restaurant operations and staffing.
• Ensure excellent service delivery to guests.
• Maintain inventory and control costs.
• Lead a customer-focused team in a luxury dining setting.

Conocimientos

Leadership

Guest service

Staff training

Communication

Cash handling

MICROS POS

POS systems

MS Office

Educación

Bachelor's degree in Hospitality

Herramientas

MICROS POS

POS systems

MS Office

Descripción del empleo

Property Description

The Davenport Grand Hotel is a premier luxury hotel located in the heart of Spokane, WA, offering an exceptional work environment for those seeking a rewarding career in hospitality. As a job applicant, joining the team at The Davenport Grand Hotel means being part of an iconic property known for its elegant design, exceptional service, and commitment to excellence. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and dynamic career path. The Davenport Grand Hotel is dedicated to creating a culture that values teamwork, professionalism, and unparalleled guest experiences. Employees can expect to work in a sophisticated and upscale environment, where they can showcase their skills, grow their career, and be part of a team that delivers extraordinary service to guests. Joining the team at The Davenport Grand Hotel presents a unique opportunity to be part of a renowned hotel that is at the forefront of Spokane's hospitality industry.

Overview

We are seeking a passionate and guest focused Restaurant Supervisor to join our team in providing an exceptional dining experience for our guests. As a Restaurant Supervisor, you assist the Restaurant Manager with training and development of staff and will be responsible for overseeing the daily operations of our restaurant, managing staff, and ensuring excellent service delivery. The ideal candidate will have a proven track record of success in the hospitality industry, with exceptional leadership skills and a customer-focused approach. If you are an energetic, outgoing, and detail-oriented individual with a passion for the hospitality industry, we would love to hear from you.

Qualifications

• Bachelor's degree in Hospitality or related field preferred
• Proven experience as a host, server, or cashier; supervisory experience preferred
• Excellent communication and interpersonal skills
• Strong leadership and team management abilities
• Knowledge of restaurant operations, including inventory management and cost control
• Excellent problem solving skills & ability to multi-task
• Prior cash handling & experience with MICROS POS system
• TIPS, CPR & Serve Safe certification preferred
• Understanding of food safety and hygiene practices
• Proficient in MS Office and POS systems
• Ability to work flexible hours, including nights, weekends, and holidays

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inkeeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. We conduct post offer drug testing and background checks. We participate in E-Verify.

Salary Range

USD $21.12 - USD $21.12 /Hr.