Upscale Restaurant Server | Wine & Guest Experience

21c Museum Hotel; Bentonville (AR); On-site; USD 24,000 - 32,000; Full time

Job summary

21c Museum Hotels seeks a Restaurant Server who will be an engaging ambassador for the restaurant, using menu knowledge and wine know-how to enhance guest experiences. You will work efficiently, prioritize tasks, and aim to exceed expectations. The role requires a strong service mindset, ability to upsell, and teamwork.

High school or equivalent is required; upscale dining experience is preferred. Must pass a background check and speak English.

Qualifications

• Basic math skills for handling checks and payments.
• Strong communication skills; must be able to speak, read and understand English.
• Clean and professional appearance.
• Demonstrates enthusiasm for all things 21c.
• Familiar with and able to use POS systems.
• Must pass a background check.

Responsibilities

• Reports to work on time and ready to work scheduled shift.
• Follows all steps of service.
• Knows descriptions and ingredients of all menu items.
• Knows wines by the glass and at least 5 wines in each category on the wine list.
• Knows drinks names, ingredients, method of preparation, appropriate glassware, and garnishes.
• Knows specialty beverages i.e. single malt scotches, cognacs, specialty drinks, beer list, etc.
• Sells menu items with goal of increasing overall sales.
• Serves beverages and food in a cheerful and efficient manner.
• Ensures that service station is properly stocked.
• Completes all posted side work.
• Maintains a positive, friendly attitude with co-workers & guests.
• Provides prompt, accurate report of all income received during shift.
• Maintains a clean, orderly appearance of the restaurant service area.
• Assists/executes any and all tasks as assigned by supervisor.
• Follow all proper sanitation guidelines.

Skills

Basic math

Strong communication

Enthusiasm for 21c

Education

High school or equivalent education

Upscale dining experience preferred

Tools

POS systems

Job description

21c Museum Hotels seeks a Restaurant Server who will be an engaging ambassador for the restaurant, using menu knowledge and wine know-how to enhance guest experiences. You will work efficiently, prioritize tasks, and aim to exceed expectations. The role requires a strong service mindset, ability to upsell, and teamwork.

High school or equivalent is required; upscale dining experience is preferred. Must pass a background check and speak English.