Upscale Restaurant Server: Guest Experience Pro

StaffedUp; Durham (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

21c Museum Hotels is seeking a Restaurant Server to greet guests, recommend items, and expertly execute service in an upscale dining environment. You will anticipate guest needs, explain menu descriptions, wine and beverage selections, and contribute to a warm, high-quality guest experience.

Ideal candidates have high school completion, strong English communication, and prior experience in upscale dining. Flexibility for nights/weekends is required, with background checks completed as part of

Qualifications

• High school or equivalent education required.
• Experience in upscale dining is preferred.
• Ability to work flexible hours including nights and weekends.
• Must pass a background check.
• Strong communication and guest service skills.

Responsibilities

• Reports to work on time and ready for scheduled shift.
• Follows all steps of service.
• Knows descriptions and ingredients of menu items.
• Knows wines by the glass and different price ranges.
• Knows beverages, ingredients, and garnishes.
• Sells menu items to increase overall sales.
• Serves food and drinks cheerfully and efficiently.
• Maintains clean service area and stock levels.
• Completes all posted side work and follows sanitation guidelines.

Skills

Customer service

English proficiency

POS system

Communication

Education

High school diploma

Job description

21c Museum Hotels is seeking a Restaurant Server to greet guests, recommend items, and expertly execute service in an upscale dining environment. You will anticipate guest needs, explain menu descriptions, wine and beverage selections, and contribute to a warm, high-quality guest experience.

Ideal candidates have high school completion, strong English communication, and prior experience in upscale dining. Flexibility for nights/weekends is required, with background checks completed as part of