Upscale Restaurant Ops Leader — Guest Experience & Growth

Hireology; Winter Park (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Health & wellness

401K with 50% match

Zero-interest housing loan

Employee discounts

Generous PTO after 90 days

Family time: 4 weeks PTO

Job summary

The Indigo Road Hospitality Group (IRHG) is seeking a passionate Assistant General Manager to join our vibrant team and help create unforgettable guest experiences. We celebrate authentic cuisine with a regional approach and source ingredients from local vendors and farms.

You will support the Restaurant General Manager in daily operations, mentor staff, manage guest relations, and uphold food quality, service excellence, and our brand reputation.

Qualifications

• 5+ years of experience in a restaurant management role, preferably in an upscale environment.
• Proven track record of success in leading and motivating teams to achieve operational and financial goals.
• Strong understanding of food and beverage operations, including inventory management, cost control, and menu development.
• Exceptional interpersonal and communication skills, with the ability to build rapport with team members, guests, and community partners.
• Passion for hospitality and a commitment to creating memorable guest experiences.
• Ability to work effectively in a fast-paced and dynamic environment.

Responsibilities

• Support the Restaurant General Manager in all aspects of daily operations, including finances, personnel, and guest relations.
• Foster a positive and supportive work environment that motivates team members and drives success.
• Champion staff development through mentorship, training opportunities, and career growth initiatives.
• Actively participate in community engagement efforts, collaborating with local vendors, businesses, and farms to source sustainable and high-quality ingredients.
• Oversee day-to-day operations and tackle challenges proactively, ensuring smooth and efficient restaurant operations.
• Maintain clear and effective communication with team members and the broader community.
• Uphold the highest standards for food quality, service excellence, and brand reputation.

Skills

Restaurant management

Leadership

Communication skills

Guest relations

Cost control

Job description

The Indigo Road Hospitality Group (IRHG) is seeking a passionate Assistant General Manager to join our vibrant team and help create unforgettable guest experiences. We celebrate authentic cuisine with a regional approach and source ingredients from local vendors and farms.

You will support the Restaurant General Manager in daily operations, mentor staff, manage guest relations, and uphold food quality, service excellence, and our brand reputation.