Upscale Restaurant Manager — Lead Service & Growth

Socket.dev; Miami (FL); On-site; USD 78,000 - 90,000; Full time

Benefits offered by this job

Training program

Career growth

Employee discounts

Health plans

Dental/vision/Life/Disability/401k

Paid time off

Bonus potential

Job summary

Mastro’s Restaurants is seeking a restaurant manager to oversee daily operations in a premium dining environment in Miami. You will lead and develop staff, ensure exceptional guest experiences, and uphold the highest standards for service, food quality, and compliance.

The role requires a hands-on leadership style, a track record of managing front-of-house operations in upscale settings, and the ability to balance guest satisfaction with cost control and labor management while maintaining safety

Qualifications

• Minimum 2+ years of upscale/fine dining restaurant management experience.
• Extensive front-of-house knowledge and guest service excellence.
• Strong leadership and conflict resolution abilities.

Responsibilities

• Ensures excellence in guest satisfaction through commitment to a Do Whatever It Takes Attitude and a hands-on, lead by example management style.
• Utilizes leadership skills and motivates employees to ensure cost control and labor management.
• Inspects establishment and observes workers and guests to ensure compliance with occupational, health, and safety standards and liquor regulations.
• Ensures paperwork accuracy such as daily sales summary reports, petty cash reimbursement forms, and payroll records.

Skills

Leadership

Cost control

Labor management

Guest satisfaction

Front of house knowledge

Staff development

Job description

Mastro’s Restaurants is seeking a restaurant manager to oversee daily operations in a premium dining environment in Miami. You will lead and develop staff, ensure exceptional guest experiences, and uphold the highest standards for service, food quality, and compliance.

The role requires a hands-on leadership style, a track record of managing front-of-house operations in upscale settings, and the ability to balance guest satisfaction with cost control and labor management while maintaining safety