Upscale Restaurant Host - Guest Experience Lead

Eataly North America; Johns Island (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free Parking

Free Team Member Cafeteria

Holiday Pay

Team Member Stay Program

50% off F&B + Spa

Job summary

Kiawah River Hospitality Group LLC is seeking a Restaurant Host on site to uphold a welcoming dining atmosphere. Greet guests, manage reservations, coordinate with staff, and ensure smooth seating and service flow.

Candidate should have hospitality experience, strong English communication, and the ability to work flexible hours including weekends/holidays. Additional benefits include parking, cafeteria access, holiday pay, and staff programs.

Qualifications

• Prior experience in customer service or hospitality, preferably in a high-end setting.
• Strong communication skills and the ability to speak and write in English fluently.
• Must be of minimum age to serve alcohol and flexible scheduling.

Responsibilities

• Greet guests warmly and provide courteous service from arrival to departure.
• Answer phones, take reservations, and manage in-room dining orders with records in systems.
• Coordinate with restaurant/pool staff to optimize guest placements and avoid overbooking.
• Assist with station charts, assign stations, and guide servers in table setup.
• Maintain cleanliness and organization of the host/hostess area and workspaces.
• Update guest profiles and VIP preferences in reservation systems.
• Keep menus and wine lists current and well-stocked.
• Resolve guest complaints promptly to ensure satisfaction.
• Familiarize with hotel services and local attractions; respond accurately to inquiries.
• Collaborate with Food & Beverage management to set a positive restaurant tone.

Skills

Customer service

Hospitality

English fluency

Communication skills

Flexibility

Reservation systems

Tools

Reservation systems

Job description

Kiawah River Hospitality Group LLC is seeking a Restaurant Host on site to uphold a welcoming dining atmosphere. Greet guests, manage reservations, coordinate with staff, and ensure smooth seating and service flow.

Candidate should have hospitality experience, strong English communication, and the ability to work flexible hours including weekends/holidays. Additional benefits include parking, cafeteria access, holiday pay, and staff programs.