Restaurant Host

Eataly North America; Johns Island (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free Parking

Free Team Member Cafeteria

Holiday Pay

Team Member Stay Program

50% off F&B + Spa

Job summary

Kiawah River Hospitality Group LLC is seeking a Restaurant Host on site to uphold a welcoming dining atmosphere. Greet guests, manage reservations, coordinate with staff, and ensure smooth seating and service flow.

Candidate should have hospitality experience, strong English communication, and the ability to work flexible hours including weekends/holidays. Additional benefits include parking, cafeteria access, holiday pay, and staff programs.

Qualifications

• Prior experience in customer service or hospitality, preferably in a high-end setting.
• Strong communication skills and the ability to speak and write in English fluently.
• Must be of minimum age to serve alcohol and flexible scheduling.

Responsibilities

• Greet guests warmly and provide courteous service from arrival to departure.
• Answer phones, take reservations, and manage in-room dining orders with records in systems.
• Coordinate with restaurant/pool staff to optimize guest placements and avoid overbooking.
• Assist with station charts, assign stations, and guide servers in table setup.
• Maintain cleanliness and organization of the host/hostess area and workspaces.
• Update guest profiles and VIP preferences in reservation systems.
• Keep menus and wine lists current and well-stocked.
• Resolve guest complaints promptly to ensure satisfaction.
• Familiarize with hotel services and local attractions; respond accurately to inquiries.
• Collaborate with Food & Beverage management to set a positive restaurant tone.

Skills

Customer service

Hospitality

English fluency

Communication skills

Flexibility

Reservation systems

Tools

Reservation systems

Job description

Job Description

The role of Restaurant Host upholds the welcoming atmosphere that defines our hospitality. As a key member of our Auberge family, your role is to provide exceptional service, ensuring a positive experience for our guests from arrival to departure.

• Greet guests warmly, provide courteous service and efficiently handle check-ins and seating.
• Answer phones, take reservations, take in-room dining orders, and maintain accurate records in reservation systems.
• Coordinate with restaurant and/or pool staff to optimize guest placements, avoiding overbooking and ensuring smooth flow.
• Assist with the preparation of station charts, assign stations, and guide servers and support staff in optimal table set-up.
• Maintain cleanliness, sanitation, and organization of the host/hostess station and assigned work areas.
• Monitor and update guest profiles, VIP arrivals, and special requests using reservation systems.
• Ensure menus and wine lists are clean, up-to-date, and well-stocked at all times.
• Resolve guest complaints promptly to ensure satisfaction.
• Familiarize yourself with all hotel services, local attractions, and respond accurately to guest inquiries.
• Collaborate with Food and Beverage Management to set a positive tone for the restaurant environment.

Pay $15 / hour + tip out (can expect to make about $20 - $22 / hour inclusive of tips)

Additional Benefits

• Free Parking
• Free Team Member Cafeteria
• Holiday Pay
• Team Member Stay Program
• 50% off F&B + Spa

Qualifications

• Prior experience in customer service or hospitality, preferably in a high-end setting.
• Strong communication skills, positive attitude, and the ability to speak and write in English fluently.
• Must be of minimum age to serve alcohol.
• Flexibility to work a variable schedule, including weekends and holidays.
• Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

Kiawah River Hospitality Group LLC is an Equal Opportunity Employer, M/F/D/V. Kiawah River Hospitality Group LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Kiawah River Hospitality Group LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.