Luxury Resort Server - Guest Experience & Service

Leadline Inc.; Kiawah Island (SC); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Flexible Work Schedule

401k with Employer Match

Paid Time Off (PTO)

Vision Insurance

Life Insurance

Disability Insurance

Professional Development & Support

Employee Meal Program

Employee Discount

Bi-annual Wellness Fair

Free Parking

Job summary

Kiawah Island Golf Resort is seeking a Server to prepare dining room areas, welcome guests, attend to guest needs, and assist in delivering a superior dining experience. The role emphasizes teamwork, product knowledge, and maintaining impeccable service standards.

Responsibilities include managing daily activities, knowing menu and beverage offerings, and ensuring guest happiness in a fast-paced resort setting. On-site work with comprehensive benefits is offered to eligible staff.

Qualifications

• High School diploma or equivalent required. College degree preferred.
• Minimum 21 years of age to mix and serve alcohol.
• Past serving experience required.
• Certification of alcohol awareness program, training in food, wine & liquor service preferred.
• CPR certification preferred.
• Must be able to compute basic mathematical calculations.
• Must be able to work both independently and in a team environment.
• Good to excellent communication skills in English both verbal and written.
• Must be able to pass a background check.

Responsibilities

• All areas are kept clean and immaculate.
• Product knowledge is essential and must know all aspects of the menu and beverage offerings.
• Must be articulate, knowledgeable, and able to speak before large groups.
• Responsible for the happiness of each guest that may be in your section.
• Maintain complete knowledge of scheduled daily activities and in-house groups, daily house count, hours of operation of each outlet.
• Maintain complete knowledge of all menu items, specials, 86'd items, liquor brands beers and non-alcoholic selections available in the restaurant.
• Maintain complete knowledge of table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code of the restaurant.
• Must be positive, a team player, and passionate about serving guests.
• Must possess strong interpersonal and organizational skills, as well as be extremely thorough.
• Responsible for daily prep work, table maintenance, assisting with teammates needs, and creating an environment of teamwork and learning to be better.
• Must possess the ability to adapt in an ever-changing and fast-paced environment.
• Must be able to maintain a professional demeanor with guests and teammates at all times.
• Upholds the core values and policies and procedures of the resort.
• All other duties as assigned.

Skills

Customer service mindset

Team collaboration

Alcohol service knowledge

CPR certification

Alcohol awareness certification

Food/wine/liquor service training

Mathematical calculations

Background check clearance

Education

High School diploma or equivalent

College degree preferred

Job description

Kiawah Island Golf Resort is seeking a Server to prepare dining room areas, welcome guests, attend to guest needs, and assist in delivering a superior dining experience. The role emphasizes teamwork, product knowledge, and maintaining impeccable service standards.

Responsibilities include managing daily activities, knowing menu and beverage offerings, and ensuring guest happiness in a fast-paced resort setting. On-site work with comprehensive benefits is offered to eligible staff.