Upscale Reservations Host (Evenings & Weekends)

Simplevenue; New York (NY); On-site; USD 28,000 - 36,000; Full time

Job summary

Simplevenue in New York is seeking a personable Reservationist for our Chelsea dining room. This full-time, on-site role requires handling reservations, guest inquiries and check-ins with a welcoming, professional approach.

Evening and weekend availability from 4 PM to 10 PM is required to support upscale service and events. You will coordinate with front-of-house staff to ensure accurate details and a seamless guest experience.

Qualifications

• Experience in hospitality, guest service or reservations preferred.
• Strong verbal and written communication needed.
• Excellent organization and attention to detail.

Responsibilities

• Welcome guests and assist with checkin upon arrival.
• Manage reservation requests, changes and cancellations by phone and email.
• Respond to guest inquiries and provide accurate information about menus, dining experiences and events.
• Maintain accurate reservation details.
• Communicate relevant reservation details and guest requests to the restaurant team.

Skills

Guest service

Communication

Organization

Teamwork

Punctuality

Job description

Simplevenue in New York is seeking a personable Reservationist for our Chelsea dining room. This full-time, on-site role requires handling reservations, guest inquiries and check-ins with a welcoming, professional approach.

Evening and weekend availability from 4 PM to 10 PM is required to support upscale service and events. You will coordinate with front-of-house staff to ensure accurate details and a seamless guest experience.