Upscale Leasing & Outreach Marketing Specialist

West Shore; Melbourne (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Commission structure

Medical & dental benefits

Paid holidays

Vacation time

Training & advancement

Job summary

West Shore in Melbourne, FL is seeking a polished Leasing Consultant to blend sales, customer service, and outreach marketing for a premier apartment community. This role requires high-energy engagement and a strong ability to close leases in an upscale setting.

Under the Property Manager, you will tour prospects, respond to inquiries, manage waitlists, and contribute marketing ideas to drive traffic year-round.

Qualifications

• Polished, engaging, and energetic sales/customer service experience required.
• Ability to work in a high-energy, upscale environment with a commission structure.
• Willingness to learn and apply outreach marketing strategies.

Responsibilities

• Meet, greet & tour leasing prospects.
• Ensure leasing targets are achieved and communicate opportunities or threats to the Property Manager.
• Respond quickly to all online rental inquiries.
• Understand site leasing trends, traffic patterns and product availability.
• Maintain sales/leasing models and ensure cleanliness and maintenance standards.
• Close the leasing process by requesting the application.
• Ensure lead information is complete in software platforms on time.
• Follow up with prospects by phone, text, or email.
• Manage the waitlist and communicate changes to prospects.
• Warm call prospects as needed.
• Ensure proper screening procedures are executed quickly and accurately.
• Prepare and execute the lease agreement and move-in paperwork.
• Collect all funds and move-in related fees.
• Ensure model open/close signage is maintained.
• Provide support to all customer service efforts at the community.
• Actively participate in daily social media engagement and weekly/monthly marketing ideas.
• Complete other tasks as directed and available on Saturdays.

Skills

Sales experience

Customer service

Communication skills

Job description

West Shore in Melbourne, FL is seeking a polished Leasing Consultant to blend sales, customer service, and outreach marketing for a premier apartment community. This role requires high-energy engagement and a strong ability to close leases in an upscale setting.

Under the Property Manager, you will tour prospects, respond to inquiries, manage waitlists, and contribute marketing ideas to drive traffic year-round.