Upscale FOH Manager — Lead Service & Growth Path

K5 Hospitality; Atlanta (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Bonus structure

Health benefits

Dining allowances

Professional growth

Job summary

K5 Hospitality is seeking a Front of House Manager to lead a high‑volume, upscale restaurant group’s dining room. You will oversee day‑to‑day FOH operations, guest experiences, and mentor a skilled service team.

Candidates should have 3+ years in FOH management, strong knowledge of hospitality standards, staffing, training, scheduling, guest relations, and conflict resolution. A hands‑on leader who leads by example is required.

Qualifications

• 3+ years of FOH management experience in upscale or high‑volume dining.
• Strong knowledge of hospitality standards, steps of service, and guest engagement.
• Experience with staffing, training, scheduling, and managing FOH teams.
• Skilled in handling guest relations, conflict resolution, and service recovery.

Responsibilities

• Oversee all front‑of‑house operations during service.
• Ensure consistent, high‑level service across all shifts.
• Coach and train staff to uphold brand and service standards.
• Manage floor plans, seating, guest flow, and reservation systems (Resy preferred).
• Maintain a clean, professional, and welcoming environment.
• Handle guest concerns with professionalism and efficiency.
• Support the General Manager and work collaboratively with the kitchen and bar teams.

Skills

FOH management

Staff training

Guest relations

Conflict resolution

Scheduling

Lead by example

Education

Bachelor's degree

Tools

Resy

POS systems

Microsoft Office

Job description

K5 Hospitality is seeking a Front of House Manager to lead a high‑volume, upscale restaurant group’s dining room. You will oversee day‑to‑day FOH operations, guest experiences, and mentor a skilled service team.

Candidates should have 3+ years in FOH management, strong knowledge of hospitality standards, staffing, training, scheduling, guest relations, and conflict resolution. A hands‑on leader who leads by example is required.