Upscale Dining Server — Guest Experience Pro

Benihana - Orlando II; Orlando (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Dining discounts

Career development

Paid sick time

Paid time off

EAP

Commuter benefits

Dependent care benefits

Job summary

Benihana - Orlando II is seeking a Server to deliver exceptional service in a vibrant, upscale dining environment. You will anticipate guest needs, provide expert recommendations, and ensure every guest leaves with a memorable experience.

Responsibilities include greeting guests, explaining menu and specials, taking orders, delivering food and drinks, monitoring satisfaction, and maintaining clean service areas. Availability to work nights, weekends, and holidays is required.

Qualifications

• Must have previous serving experience in a high-volume, upscale dining environment.
• Strong knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.
• Ability to stand, walk, and carry trays for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greeting guests warmly and guide them through the Vibe Dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders, entering them into the POS system.
• Deliver food and beverages promptly, ensuring proper presentation and accuracy.
• Monitor guest satisfaction, address concerns professionally and efficiently.
• Assist team members as needed to maintain a smooth and seamless service flow.
• Perform opening and closing side work as assigned by the management team.
• Maintain clean and organized service areas throughout the shift.
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return.

Skills

Serving experience

Food & wine knowledge

Multitasking

Guest service

Communication

Job description

Benihana - Orlando II is seeking a Server to deliver exceptional service in a vibrant, upscale dining environment. You will anticipate guest needs, provide expert recommendations, and ensure every guest leaves with a memorable experience.

Responsibilities include greeting guests, explaining menu and specials, taking orders, delivering food and drinks, monitoring satisfaction, and maintaining clean service areas. Availability to work nights, weekends, and holidays is required.