Upscale Dining Server — Guest-First Service & Growth

Benihana - NY West; New York (NY); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

EAP

Dining Discounts

Career Development

Paid Sick Time

Commuter Benefits

Dependent Care Benefits

Job summary

Benihana - NY West is seeking energetic servers to deliver exceptional hospitality in a high-volume, upscale dining environment in New York. You will guide guests through our signature Vibe Dining experience, share menu knowledge, and ensure accurate orders and timely service.

Ideal candidates have strong guest-service skills, can thrive under pressure, and are available for nights, weekends, and holidays. This role emphasizes teamwork, presentation, and creating memorable dining experiences for

Qualifications

• Previous serving experience in a high-volume, upscale dining environment.
• Strong knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.
• Ability to stand, walk, and carry trays for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greeting guests warmly and guide them through the Vibe Dining experience
• Provide detailed knowledge of the menu, specials, and beverage pairings
• Take accurate food and beverage orders, entering them into the POS system
• Deliver food and beverages promptly, ensuring proper presentation and accuracy
• Monitor guest satisfaction, address concerns professionally and efficiently
• Assist team members as needed to maintain a smooth and seamless service flow
• Perform opening and closing side work as assigned by the management team
• Maintain clean and organized service areas throughout the shift
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return

Tools

POS system

Job description

Benihana - NY West is seeking energetic servers to deliver exceptional hospitality in a high-volume, upscale dining environment in New York. You will guide guests through our signature Vibe Dining experience, share menu knowledge, and ensure accurate orders and timely service.

Ideal candidates have strong guest-service skills, can thrive under pressure, and are available for nights, weekends, and holidays. This role emphasizes teamwork, presentation, and creating memorable dining experiences for