Upscale Server: Growth, Perks & Guest-First Service

Benihana - Downey; Downey (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Voluntary disability insurance

401(k)

Dining discounts

Job summary

Benihana - Downey, a leader in vibe dining, is seeking a server to deliver exceptional hospitality and a memorable guest experience in our high-energy restaurant.

As a server, you will use your knowledge of the menu, drinks, and pairings to guide guests, take accurate orders, and ensure timely, accurate delivery while maintaining a welcoming atmosphere. Nights, weekends, and holidays availability is expected.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment preferred.
• Strong knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.
• Ability to stand, walk, and carry trays for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greeting guests warmly and guide them through the Vibe Dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders, entering them into the POS system.
• Deliver food and beverages promptly, ensuring proper presentation and accuracy.
• Monitor guest satisfaction, address concerns professionally and efficiently.
• Assist team members as needed to maintain a smooth and seamless service flow.
• Perform opening and closing side work as assigned by the management team.
• Maintain clean and organized service areas throughout the shift.
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return.

Skills

Serving experience

Upscale dining knowledge

Multi-tasking

Guest-focused service

Communication skills

Tools

POS system

Job description

Benihana - Downey, a leader in vibe dining, is seeking a server to deliver exceptional hospitality and a memorable guest experience in our high-energy restaurant.

As a server, you will use your knowledge of the menu, drinks, and pairings to guide guests, take accurate orders, and ensure timely, accurate delivery while maintaining a welcoming atmosphere. Nights, weekends, and holidays availability is expected.