Upscale Banquet Server - Guest Experience & Events

Sonesta Hotels International Corporation in; San Francisco (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with company match

Hotel discounts

Job summary

The Clift, Royal Sonesta in San Francisco, CA is seeking a Banquet Server (L2 Union) to join our banquet team. The role contributes to guest satisfaction by delivering courteous service and flawless setups for events in a fast-paced hotel environment.

Under supervision of the Food and Beverage Manager, you will set up stations, maintain equipment, and ensure accurate knowledge of menu and service standards while upholding Sonesta’s hospitality promises.

Qualifications

• High School Diploma or equivalent is required.
• 1–2 years in a public contact position, preferably in an upscale or lifestyle brand hotel.
• Enter and locate work related information using computers and/or point of sale systems.
• Possess a gracious, friendly, and fun demeanor.
• Ability to multitask, work in a fast paced environment and have a high level attention to detail.
• Strong verbal and written communication skills in English.
• Maintain positive and productive working relationships with other employees and departments.
• Ability to work independently and to partner with others to promote an environment of teamwork.

Responsibilities

• Maintain up to date and accurate knowledge of all Food and Beverage.
• Set up stations and do side jobs to ensure adequate mise-en-place.
• Provide a genuine warm and caring service to guests.
• Set up events within the required time.
• Maintain the Room Service and Events equipment and area in an organized and clean condition at all times.
• Maintain good communication with all team members and guests.
• Perform all other duties as requested.

Skills

Customer service

Multitasking

English communication

Teamwork

Education

High School Diploma or equivalent

Tools

POS systems

Job description

The Clift, Royal Sonesta in San Francisco, CA is seeking a Banquet Server (L2 Union) to join our banquet team. The role contributes to guest satisfaction by delivering courteous service and flawless setups for events in a fast-paced hotel environment.

Under supervision of the Food and Beverage Manager, you will set up stations, maintain equipment, and ensure accurate knowledge of menu and service standards while upholding Sonesta’s hospitality promises.