UPS Field Service Engineer

ZAVTEK Inc; Seattle (WA); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

Company-paid medical, dental, vision,

Life insurance

Paid vacation

Paid sick leave

Paid holidays

Job summary

ZAVTEK Inc. is seeking a UPS Field Service Engineer in Seattle, WA to maintain and repair critical power equipment across customer sites. The role requires frequent travel, occasional overnight stays, weekend/on-call availability, and collaboration with cross-functional teams to ensure uptime.

Qualified candidates have power systems or battery tech experience, a high school diploma, and the ability to read schematics. Company-paid benefits and vacation/sick leave are offered.

Qualifications

• Minimum of two years in power systems, battery tech, or related electronics.
• Electrical certificate preferred but not required.
• Must read schematics and troubleshoot equipment.

Responsibilities

• Maintain and repair critical power equipment 24/7 in the assigned region.
• Perform on-site tests, commissioning reviews, and test procedures.
• Train customers and on-site service technicians as needed.
• Lead and support field technicians; coordinate with cross-functional teams.

Skills

Power Systems

Battery Technologies

Electronic Experience

Schematic Reading

Travel Flexibility

Education

HS Diploma or GED

Electrical technology certificate (preferred)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Seattle, WA, US

Salary Range: $45.00 To $55.00 Hourly

Who is ZAVTEK

We are a rapidly growing nationwide organization in the Critical Power industry. Functionally, we sell and service uninterruptible power systems and battery backups in data centers, manufacturing, hospitals, and other industries. Deeper, we are an organization focused on being quality partners with our employees, customers, and vendors to deepen relationships in everything we do. We take care of our employees first and believe in turn they will give that same level of care to our customers and vendors.

BE a part of our team

The UPS Field Service Engineer is responsible for managing and performing the maintenance and repair of all critical power equipment within the assigned region. This individual teams with other Service Engineers and multiple cross-functional departments to achieve the optimal functioning level for the company. This individual will also conduct training with the in-house Field Service team along with service customers. This position requires frequent travel to customer sites, including overnight trips for extended period as needed. The ability to work on weekends and on-call is required.

Key Responsibilities

• Responsible for the timely maintenance and repairs of all critical power equipment to ensure full operability 24/7.
• Performs commissioning-focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing.
• Prioritizes and complete work order requests to Service; oversees each job is performed at a high level of skill and with optimal customer service.
• Must be able to discuss with technical support, problems related to maintenance or operation of equipment.
• Establishes and maintains key business relationships with a diverse network of vendors around the region.
• Perform scheduled training courses with customers and service technicians.
• Leads, trains, and guides direct reports and ensures the appropriate resources are available to perform job tasks.
• Assesses current Facility Services processes and programs and recommends solutions to improve operability.
• Ensures excellent customer service internally and externally to address complaints and resolve problems.
• Leads the development of Methods of Procedures (MOPs) and Scopes of Work (SOW).
• Perform basic operation training with customers in a classroom setting.
• When not involved in scheduled preventive maintenance, emergency response, equipment start-up and/or field modification, UPS Technicians will occasionally train at the company's main office testing equipment or rebuilding older systems.
• Other duties as assigned.

Qualifications and Skills

• Minimum of two (2) years of Power Systems, Battery Technologies, and / or Electronic Experience (coursework and internship experience apply).
• An electrical technology certificate from an Accredited Institution is preferred but not required.
• A High School Diploma or GED from an accredited institution is required.
• Must possess and maintain a valid and unrestricted State Driver's license.
Must have the ability and willingness to undergo and pass customer entrance requirements, which may include, but is not limited to, periodic background checks and drug screenings.
• Must be legally authorized to work in the United States without sponsorship.
• Ability to read schematic drawings and knowledge of troubleshooting, test, and repair techniques.
• Willing to work weekends.
• Willing to travel.
• Company paid medical, dental, vision and life for employee
• Paid vacation
• Paid sick leave
• Paid holidays

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.