Upper-Level Fan Engagement Team

Boston Celtics; Boston (MA); On-site; USD 21,000 - 145,000; Part time

Job summary

Boston Celtics in Boston, MA, is seeking an energetic Upper-Level Fan Engagement teammate for part-time, game-day roles. You will drive engagement in the upper balcony, lead chants, run giveaways, and synchronize energy with big plays.

You’ll work with the Live Production & Entertainment team to execute activations, manage props, and ensure the energy lasts from tip-off to buzzer. Prior event or entertainment experience is a plus.

Qualifications

• Availability for all Celtics home games (preseason, regular season, playoffs).
• Flexibility for nights, weekends, and holidays.
• Strong interpersonal skills and improvisational instincts.
• Comfort being visible, leading chants and interacting in front of large crowds.
• Previous game presentation and/or entertainment experience preferred.
• Must have an enthusiastic and energetic attitude.
• Ability to lift and carry items up to 25lbs and be physically active for extended periods.

Responsibilities

• Assist in the execution of activations, promotions, distributing fan giveaways, and other duties in the upper-level balcony.
• Create meaningful and positive interactions with fans in assigned locations throughout the game.
• Set up, manage, and tear down equipment at venues around the arena.
• Coordinate props and signage to time activations with key in-game moments.
• Serve as a visible, approachable ambassador for the team, engaging upper-level fans.
• Attend rehearsals and training to master the gameday script.

Skills

Interpersonal skills

Public speaking

Energy & enthusiasm

Flexibility

Game-day availability

Job description

Job Title: Upper-Level Fan Engagement Team

Department: Live Production & Entertainment

Job Classification: Non-Exempt

Job Type: Part Time Temporary, 29 Hours Per Week

Summary:

You're the energy heartbeat of our upper-level fan experience. While the game happens on court, you're orchestrating the moments that make it unforgettable, leading chants, running giveaways, timing celebrations with big plays, and making sure every fan in the balcony feels like they're part of something.

You'll work alongside our Live Production & Entertainment team to execute activations, manage props, and own the energy in your section from tipoff to final buzzer. This role will report to the Director of Live Production & Entertainment.

Responsibilities:

• Assist in the execution of activations, promotions, distributing fan giveaways, and other assigned duties in the upper-level balcony
• Create meaningful and positive interactions with fans in assigned locations throughout the game
• Set up, manage, and tear down equipment at TD Garden, the HUB on Causeway, Canal Street, and the upper concourse
• Coordinating props and signage to time activations with key in-game moments like big plays, timeouts, and hype moments
• Serve as a visible, approachable, and enthusiastic ambassador for the team, ensuring upper-level fans feel included
• Attend rehearsals and training to master gameday script

Qualifications:

• Availability for all Celtics home games (preseason, regular season, playoffs)
• Flexibility for nights, weekends, and holidays
• Strong interpersonal skills and improvisational instincts
• Comfort being visible, leading chants and interacting in front of large crowds
• Previous game presentation and/or entertainment experience preferred.
• Must have an enthusiastic and energetic attitude
• Ability to lift and carry items up to 25lbs and being physically active for extended periods of time

The expected range of annual salary/hourly rate and potential commission, if applicable, is included below. Where an employee or prospective employee is paid within this/these range(s) will depend on, among other factors, actual ranges for current/former employees in the subject position, market and industry considerations, budgetary considerations, tenure, performance, and standing with the company (applicable to current employees), as well as the employee's/applicant's background, pertinent experience, and qualifications.

Flat/Hourly Rate:

• Games – A flat rate of $105 per game or $15.00 per hour, whichever is greater.
• Rehearsals – A flat rate of $52.50 per rehearsal or $15.00 per hour, whichever is greater.

Banner Seventeen, LLC is an Equal Employment Opportunity Employer. All employees and applicants for employment are afforded equal opportunity in every area of hiring and employment without regard to race, color, religion, creed, sex, pregnancy (and pregnancy related conditions), gender identity or expression, citizenship status, national origin, ancestry, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, familial status, status as a victim of domestic violence, military or veteran status, or any other category protected under applicable federal, state, or local law.

About Company:

Throughout the Boston Celtics' storied history, they have long stood for equality and respect, including drafting the first African American player, hiring the first African American coach, and playing the first all-black starting five. The Celtics have won a record 18 NBA Championships spanning six decades, including eight in a row from 1959-1966, and winning their most recent in 2024. In addition, 52 former Celtics players, management, coaches, or staff have been inducted into the Naismith Memorial Basketball Hall of Fame. The team has been operating under local ownership since 2002.